Patient Resources

Helpful Resources for Every Step of Your Care

At Charlotte Skin & Laser, we’re committed to making your experience seamless, informed, and stress-free. Our Patient Resources section provides easy access to everything you need—from scheduling appointments and completing forms to reviewing policies, paying bills, checking biopsy results, and exploring rewards or special events. Whether you’re a new or returning patient, these tools are designed to help you navigate your care with confidence and convenience.

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Appointments
Rewards
Patient Forms
Patient Portal
Biopsy Results
Credit Card On File Policy
No Surprise Act Notice

Emergencies
Online Bill Pay
Prescription Refills
Scheduling and Cancellation Policy
Physcicians Referral
Event & Specials
Aesthetic Services

Proven Results. Satisfied Patients.

Candy

Dr. McLean is wonderful. She actually listened! She cares. She addressed my autoimmune issues (Cutaneous Lupus and HS) as well as my eczema and atopic dermatitis, and prescribed and advised accordingly. I have a forever Dermatologist, at last. I cannot recommend the entire staff highly enough. Worth the wait!

Evelyn

I had a fantastic experience with Ellie and her technician Michelle. Their bedside manner was truly impeccable—warm, professional, and attentive. They made sure every concern I had was addressed thoroughly, all while keeping my appointment efficient and on time. Not once did I feel rushed. I genuinely felt like I was in great hands. Highly recommend this team!

Kristin

I brought my daughter to see Alexis, PA. She was so kind and caring and explained everything to my daughter on a level she could understand and put her at ease. The practice is very clean and efficient. Would highly recommend this practice and this provider.

Brooke

I had a great experience with Brooke for a laser treatment with VBeam. She took time to explain things, was friendly, and answered all my questions. I’m going back for a different neck treatment in a few weeks! I’m excited to see results. The ladies who schedule appointments and welcome you when you arrive are exceptional too!

Nora

Charlotte Skin & Laser is my go to spot for all of my skin care needs. The staff are professional and friendly. I was able to book an appointment the same week that I called in. Dr. McLean was very approachable and explained things in simplified terms.

Kathleen

My experience with Dr. Rostan and Charlotte Skin and Laser has been great. I had the Ultraclear laser with coring two months ago. My skin looks great, and the fine lines and even the deeper wrinkles are much improved and I am expecting more improvement over the next few months.

Margo

Everyone was amazing from the front desk to Dr Rostan! She listened to my concerns and answered every question and took her time with me then Alexxa went over options and pricing with me she helped me to work out the best plan for me. They both where very kind and wanted me to understand that they would do all they could for me so I could be the best possible version of myself.

Lisa

My visit with Ellie Cruz was very personable and professional!! She quickly accessed and eliminated any and all fears for my appointment. Ellie is GREAT!! She is very thoughtful, patient and kind, which goes a long way!! She keeps the visit light and FUN!! Thanks to the scheduling team for getting me in sooner than expected!!

Patient Resources

Helpful Resources for Every Step of Your Care

Quick Links

Proven Results. Satisfied Patients.

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