If you should require a prescription refill, please call our office and leave a message in our prescription refill voice mailbox. Please have the name of the prescription and a pharmacy phone number ready. Allow for a turn around time of 24 hours. If you need a new prescription or have questions about a medication you are presently taking, please leave a detailed message and a phone number where we can contact you on the nurses voicemail. The nursing staff at Charlotte Skin & Laser works hard to ensure that all calls are returned in a timely manner.